Volunteers are the Heart and Soul of JourneyCare
Every day, JourneyCare volunteers make a difference in the lives of our patients and families throughout 13 counties. Today, more than 1,200 JourneyCare volunteers provide invaluable support and care to our patients, families and staff, helping make moments count for those touched by serious illness and loss.
At JourneyCare, our volunteers provide companionship to patients, help out in the offices, run errands for families and organize special events. As a volunteer, you choose the schedule and locations that are most convenient for you and that fit your schedule and lifestyle.
JourneyCare volunteers participate in extensive and comprehensive training specific to areas in which they wish to serve. Our focus is to ensure that all volunteers, whether they are new to the agency or have been with us for years, have the training, knowledge and tools they need to confidently handle any situation they may encounter.
JourneyCare requires that all adult volunteers (age 16+)* attend a five and a half-hour orientation session that covers Hospice 101, Overview of JourneyCare, Our Services and How You Can Help, Customer Service, Patients’ Rights/HIPAA and Infection Control. Training will continue with online course. For most volunteer assignments, applicants must get a 2-step tuberculosis (TB) test, receive clearance from a medical practitioner, and submit to a background check. *Kids Who Care volunteers are exempt from this training requirement.
Interested in Volunteering?
Contact Mary Mazzaroli, CVA, Volunteer Onboarding Coordinator, 224-770-2599, MMazzaroli@journeycare.org
Read inspirational stories from our volunteers on the JourneyCare blog:
Honoring veterans in hospice care
Volunteering for hospice? Ask a different kind of question.
The heart and soul of JourneyCare: our volunteers
How hospice volunteers make every day extraordinary
Hospice pinning ceremonies honor veterans
Merry hospice volunteers: Santa and Mrs. Claus bring cheer to kids and families in July
The benefits of being a pet therapy team