Above and beyond, the extra mile, beyond the call of duty; any way you call it, a team of JourneyCare hospice nurses, CNAs and a social worker took a big extra step for patients during the deadly polar vortex in late January.
The deep freeze which blasted the Midwest with the coldest air in decades was enough to stop most, but not those who care for the most vulnerable.
When power issues and car breakdowns, closed schools, shut down public transportation and forced many Chicagoans to work from home, the JourneyCare team outsmarted the bitter cold and made it to the bedsides of almost 10 patients in Arlington Heights and Elgin.
Learning that two of the nurses had car troubles, the social worker and CNA rallied, drove over to their homes and the groups made visits to the patients in the hard-hit Northwest suburbs.
The JourneyCare team that made the best out of brutal circumstances included: Joclyn Hoberg, RN, Lindsay Rodriguez, RN, Tina Spath, CNA and Chris Schaefer, social worker. Behind the scenes, Krisi Thilges, a resource CNA helped take care of some of the other patients and Phoebe Sperks, their manager, helped orchestrate the crisis care plan.
“Something that makes our teams at JourneyCare unique is our can-do attitude,” says Hoberg, a registered nurse. “If somebody needs us, we don’t say ‘no,’ we figure out how to make it happen.”