Öner Arici planned ahead when it came to his health. The Arlington Heights man made a very personal decision on what should happen if he no longer was able to make healthcare decisions for himself: he informed his doctors and family that he did not want aggressive measures to prolong his life.
So when he experienced multiple strokes that left him incapacitated and threatened his life, his family knew what to do.
What they didn’t know, however, was that hospice could help. Öner’s son, Cengiz, said his father was a patient at Northwest Community Hospital in Arlington Heights when his health went “from bad to worse.” That is when doctors recommended JourneyCare’s Inpatient Hospice CareCenter situated within the hospital.
“We did not know what hospice care was all about, but we had an amazing experience,” Cengiz said.
His father’s care team focused on both clinical and emotional care for both Öner and his family. Cengiz said the team took great care to explain what to expect as his father’s illness progressed, while also ensuring family members could stay with Öner as long as they wanted, day or night.
Often, they would go out of their way to ensure the family was comfortable while they stood by Öner.
“We knew what the final result would be with my dad, but we did not know how we were going to get to that point,” Cengiz said. “The care team was so genuine and personal and it gave us tremendous peace of mind. I know they were helping other families, too, but it just felt like they were our family members. JourneyCare did a phenomenal job to help us. They truly cared.”