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Our Response to COVID-19 (Coronavirus)


JourneyCare continues to accept referrals and is doing our part to care for the community.

Click here to request care for you or a loved one.


We understand that news of the coronavirus may be causing you concern, and want to do our part to ensure that the communities we serve are equipped with the best possible information. We are taking the highest precautions to ensure your safety, and are following up-to-date guidelines from the Centers for Disease Control and Prevention (CDC) and Illinois Department of Public Health (IDPH). This page contains helpful information regarding our response to COVID-19.

Update (November 5, 2020)Click here to read a letter to our patients and families.


Visiting one of our CareCenters?

Please click “read more” to see our CareCenter visitor restrictions. Read more


Screening protocols

JourneyCare will be monitoring all staff and patients on a daily basis for COVID-19 symptoms, as well as visitors to our CareCenters. The Illinois Department of Public Health (IDPH) and Centers for Medicare and Medicaid Services (CMS) recommend screening for these symptoms:Read more


Additional important reading

To learn more about guidelines being followed by JourneyCare, we encourage you to visit these resources that provide real-time updates on COVID-19 and useful information for all citizens on preventing the spread of infection:


Resources for caregivers

Your well-being is our top priority. We thank you for working with us to provide you with the best care possible. If you have further questions, please contact your care team.