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COVID-19 (Coronavirus)

JourneyCare continues to accept referrals and is doing our part to care for the community.

Click here to request care for you or a loved one.

Our response to COVID-19
We understand that news of the coronavirus may be causing you concern, and want to do our part to ensure that the communities we serve are equipped with the best possible information. Please know that the health and well-being of our patients and families remains our top priority. We want to assure you we are taking the highest precautions to ensure your safety.

A letter to our patients

Click here to read a letter to our patients and families concerning the coronavirus (Spanish version here).

A letter to our partners

Click here to read a letter to our partners. We are continuing to accept referrals so we can serve patients in need of our care.  JourneyCare remains a strong partner to our referral facilities, patients and community.

Screening protocols

JourneyCare will be monitoring all staff and patients on a daily basis for COVID-19 symptoms, as well as visitors to our CareCenters. The Illinois Department of Public Health (IDPH) and Centers for Medicare and Medicaid Services (CMS) recommend screening for these symptoms as of March 12, 2020:

  • Fever higher than 99.5 degrees
  • New or worsening cough
  • Difficulty breathing
  • Sore throat

Visitor guidelines

Please click the “Read more” link to learn about our visitor guidelines. Protect yourself, our patients, and each other! Read more

Grief counseling update

To observe social distancing in response to the coronavirus, the JourneyCare Grief Counselors will be conducting all individual and group grief sessions “virtually” (through phone or Skype). Read more

Additional important reading

Below are some helpful links from the coronavirus.gov website published by the Centers for Disease Control and Prevention (CDC).

More ways you can help

Do you sew? Click here!

We are also accepting donations of other medical equipment to compliment our inventory If you have medical equipment to donate to our clinical staff, please contact us. We are accepting donations for surgical masks, N95 respirators, disposal gowns, face shields and medical gloves.

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